Privacy Policy
How Sepiolite Mine collects, uses, and protects your personal information.
Last Updated: April 2026
Sepiolite Mine, operated by Zamana ("we", "us", or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website at sepiolitemine.com or interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please refrain from using our website.
1. Information We Collect
Information You Provide Directly
We collect personal information that you voluntarily provide when you:
- Submit a contact form, quote request, or inquiry
- Request product samples or technical data sheets
- Subscribe to our newsletter or sustainability reports
- Communicate with us via email, phone, or WhatsApp
- Enter into a commercial agreement or supply contract
This information may include your name, email address, phone number, company name, job title, industry, country, and the content of your message.
Information Collected Automatically
When you visit our website, we automatically collect certain technical data, including:
- IP address and approximate geographic location
- Browser type, version, and language settings
- Operating system and device information
- Pages visited, time spent, referring URLs, and navigation paths
- Date and time of your visit
2. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to inquiries: To process your requests for quotes, samples, technical specifications, and general inquiries
- Business communications: To facilitate commercial discussions, supply agreements, and ongoing customer relationships
- Website improvement: To analyze usage patterns and optimize our website content, navigation, and performance
- Marketing: To send relevant product updates, industry insights, and company news (only with your consent)
- Legal compliance: To comply with applicable laws, regulations, and legal processes
- Security: To protect our website, systems, and users from fraud, abuse, and unauthorized access
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data.
Types of Cookies We Use
- Essential cookies: Necessary for the website to function properly (e.g., language preferences, session management)
- Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
- Performance cookies: Used to monitor website speed and optimize load times
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
4. Third-Party Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data with:
- Service providers: Trusted third-party vendors who assist with website hosting, analytics, email delivery, and IT support, bound by confidentiality agreements
- Logistics partners: Shipping and freight companies when processing sample deliveries or product shipments
- Legal authorities: When required by law, regulation, court order, or governmental request
- Business transfers: In connection with a merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:
- Inquiry and contact data: Retained for up to 3 years after last interaction
- Commercial and contractual data: Retained for 10 years as required by Turkish commercial law
- Analytics data: Retained in anonymized form for up to 26 months
- Marketing preferences: Retained until you withdraw consent
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, access controls, regular security assessments, and secure hosting infrastructure.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing based on legitimate interests or for direct marketing
- Data portability: Request transfer of your data in a structured, machine-readable format
- Withdraw consent: Withdraw previously given consent at any time
For users in Turkey, these rights are governed by the Turkish Personal Data Protection Law (KVKK, Law No. 6698). For users in the European Economic Area, GDPR provisions apply. To exercise any of these rights, please contact us using the details below.
8. International Data Transfers
As an international mineral export company, we may transfer your data to recipients located outside of Turkey. When we do, we ensure appropriate safeguards are in place in accordance with applicable data protection legislation, including standard contractual clauses and adequacy assessments.
9. Children's Privacy
Our website and services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Zamana (Sepiolite Mine)
- Contact: sepiolitemine.com/contact (form-based — no email obfuscation)
- Phone: +90 530 490 4740
- Website: sepiolitemine.com/contact
- Address: Eskisehir, Turkey